Contact and complaints
Current contact availability and guidance for preparing a request.
Contact channels are not yet available
EDRISO does not currently have a verified receiving mailbox or a working on-site contact form. The previously advertised addresses contact@edriso.com, legal@edriso.com and privacy@edriso.com are not confirmed usable and should not be relied on to submit a request.
These channels must be configured and tested before public launch. This page provides information only: it does not send a message, create a support ticket or confirm receipt.
Problems, complaints and copyright requests
Once a contact channel is available, include the affected page URL or exam code, a short description, the approximate time of the problem and your browser/device. Redact personal information from screenshots.
For a copyright complaint, identify the relevant work and Edriso URL, explain your rights and provide a way to reply. Do not upload the complaint through the document-contribution form.
No complaint has been submitted by opening this page. A receiving channel and the person responsible for handling complaints still need to be established.
Privacy and data requests
A working channel for access, correction, objection and deletion requests has not yet been established. Do not send identity documents, passwords, one-time codes or sensitive records to an unverified address.
There is no public student-account deletion screen. Language, theme and locally remembered visited exams can be cleared through your browser’s site-data settings; clearing local data does not delete server-side records or provider data.